https://live.paloaltonetworks.com/t5/general-topics/not-able-to-access-https-support-paloaltonetworks-com/m-p/542820#M111177 <P>Good News.......Issue resolved for me.</P> <P>Steps followed :</P> <P>Go to incognito mode.</P> <P>Open&nbsp;<SPAN><SPAN class="ui-provider gr b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak"><A href="https://support.paloaltonetworks.com" target="_blank">https://support.paloaltonetworks.com</A></SPAN></SPAN></P> <P>Create account</P> <P>Add sr</P> <P>Fill the required details and sumit.</P> <P>Request would go to superuser once he approved.</P> <P>I was able to access the Support portal</P> Sun, 21 May 2023 11:52:13 GMT rahulkute 2023-05-21T11:52:13Z https://live.paloaltonetworks.com/t5/general-topics/not-able-to-access-https-support-paloaltonetworks-com/m-p/542819#M111176 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="rahulkute_0-1684667755018.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/50266iD6FB35B8C328FF3E/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="rahulkute_0-1684667755018.png" alt="rahulkute_0-1684667755018.png" /></span></P> <P>&nbsp;</P> <P>Please suggest on this error; I have also check with Super user who also cant see any id if need to approve</P> Sun, 21 May 2023 11:16:56 GMT https://live.paloaltonetworks.com/t5/general-topics/not-able-to-access-https-support-paloaltonetworks-com/m-p/542819#M111176 rahulkute 2023-05-21T11:16:56Z https://live.paloaltonetworks.com/t5/general-topics/not-able-to-access-https-support-paloaltonetworks-com/m-p/542820#M111177 <P>Good News.......Issue resolved for me.</P> <P>Steps followed :</P> <P>Go to incognito mode.</P> <P>Open&nbsp;<SPAN><SPAN class="ui-provider gr b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak"><A href="https://support.paloaltonetworks.com" target="_blank">https://support.paloaltonetworks.com</A></SPAN></SPAN></P> <P>Create account</P> <P>Add sr</P> <P>Fill the required details and sumit.</P> <P>Request would go to superuser once he approved.</P> <P>I was able to access the Support portal</P> Sun, 21 May 2023 11:52:13 GMT https://live.paloaltonetworks.com/t5/general-topics/not-able-to-access-https-support-paloaltonetworks-com/m-p/542820#M111177 rahulkute 2023-05-21T11:52:13Z