topic Re: Dynamic content update error-Panorama in General Topics

Dynamic content update error-Panorama

RoneyRajan123 — Thu, 27 Oct 2022 09:45:37 GMT

Hi Team

Iam getting an error while chcek in to the dynamic content update in my panorama.

Error message is as this 'Failed to check WF-Private content upgrade info due to unsupported protocol.Please check network connectivity and try again'

Iam getting this error the frequent basis. some time it is working and sometime it not.

Please help me to understand this error.

Attaching the error snapshot.

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Re: Dynamic content update error-Panorama

RoneyRajan123 — Thu, 27 Oct 2022 10:44:01 GMT

hi team

anyone face the similar issues.

Regards

Roney rajan

Re: Dynamic content update error-Panorama

Ryan_Williams — Wed, 31 May 2023 12:42:53 GMT

Did you find a solution for this?

Re: Dynamic content update error-Panorama

PavelK — Mon, 13 May 2024 06:16:07 GMT

This issue seems to be addressed in PAN-OS: 10.1.13-h1 and 11.1.2-h4 by PAN-246960.

PAN-246960	Fixed an issue where firewalls failed to fetch content updates from the Wildfire Private Cloud due to an Unsupported protocol error.

Kind Regards

Pavel