topic Re: LogDB Import failing - anyone suggest why? in General Topics

LogDB Import failing - anyone suggest why?

darren_g — Wed, 19 Aug 2015 04:05:50 GMT

Folks.

I'm about to upgrade my 2020's to 3050's (yay for new budgets!), and I'm trying to preserve the historical log data from my old firewalls by exporting and importing into the new ones.

I've managed the export - at least, I'm pretty sure I have - but when I try and import, I get the following error after a period of time.

./dailythsum/1/20130225/
./dailythsum/1/20130225/.intervals

Exited log import mode
2015-08-19 13:43:50.268 +1000 Error: pan_slog_internal(pan_slog.c:132): modify failed: TIMEOUT
2015-08-19 13:43:50.269 +1000 Error: main(pan_slog_app.c:137): Can't send message to mgmtsrvr

I have set the CLI timeout value to "never" before attempting to do the import. The new firewalls are on a temporary admin address while I get themr eady - I have already successfully exported the old config ad imported it into the new boxes, so I know that they're working and online OK.

The only difference is that the new boxes are running 6.0.10, and the old 5.0.16 - is this the likely cause of the error?

Can anyone shed any light on this is the software version difference is not the cause?

Thanks.

Re: LogDB Import failing - anyone suggest why?

KyawKyaw — Sun, 12 Mar 2023 15:35:20 GMT

Hi Darren,

I also got issue for this. May I know do you already found out the solution?

Thanks,
KK

Re: LogDB Import failing - anyone suggest why?

darren_g — Fri, 16 Jun 2023 01:25:44 GMT

hi KK.

I'm afraid this was so long ago I can't recall if I managed to solve it - but I have a very vague memory of just deciding to not bother with the old log import and start fresh.

I believe the most common cause I found after some discussion was the different software versions between the old and new, but that was never proven.

Sorry I can't offer more help.