topic Re: How can I get the CCATS for exporting in US in General Topics https://live.paloaltonetworks.com/t5/general-topics/how-can-i-get-the-ccats-for-exporting-in-us/m-p/547223#M111790 <P>Hi Sunnytai,</P> <P>Did you end up getting this resolved with help from Palo Alto Support?<BR />As we have just encountered the exact same issue. We purchased some PA-440's from a local reseller and our devices have been caught up in Hong Kong Customs when trying to send the devices to our Hong Kong based office.&nbsp;<BR />Hong Kong Customs are requesting us to get the CCATS for the product, and a copy of the US Based (As Palo is a US Based company) exporters license?!&nbsp;<BR /><BR /></P> Mon, 26 Jun 2023 07:35:57 GMT BerkleyAPAC 2023-06-26T07:35:57Z How can I get the CCATS for exporting in US https://live.paloaltonetworks.com/t5/general-topics/how-can-i-get-the-ccats-for-exporting-in-us/m-p/545476#M111547 <P>I bought a PA-220 from a reseller, however, it is a requirement for getting the CCATS for this product when shipping to Hong Kong. Can any one give me a hints on how to get such information? Or did anyone have any details or tips on getting those info?</P> Fri, 09 Jun 2023 14:44:42 GMT https://live.paloaltonetworks.com/t5/general-topics/how-can-i-get-the-ccats-for-exporting-in-us/m-p/545476#M111547 sunnytai 2023-06-09T14:44:42Z Re: How can I get the CCATS for exporting in US https://live.paloaltonetworks.com/t5/general-topics/how-can-i-get-the-ccats-for-exporting-in-us/m-p/545488#M111549 <P>Hello,</P> <P>I would open a ticket with support.</P> <P>Regards,</P> Fri, 09 Jun 2023 17:11:36 GMT https://live.paloaltonetworks.com/t5/general-topics/how-can-i-get-the-ccats-for-exporting-in-us/m-p/545488#M111549 OtakarKlier 2023-06-09T17:11:36Z Re: How can I get the CCATS for exporting in US https://live.paloaltonetworks.com/t5/general-topics/how-can-i-get-the-ccats-for-exporting-in-us/m-p/547223#M111790 <P>Hi Sunnytai,</P> <P>Did you end up getting this resolved with help from Palo Alto Support?<BR />As we have just encountered the exact same issue. We purchased some PA-440's from a local reseller and our devices have been caught up in Hong Kong Customs when trying to send the devices to our Hong Kong based office.&nbsp;<BR />Hong Kong Customs are requesting us to get the CCATS for the product, and a copy of the US Based (As Palo is a US Based company) exporters license?!&nbsp;<BR /><BR /></P> Mon, 26 Jun 2023 07:35:57 GMT https://live.paloaltonetworks.com/t5/general-topics/how-can-i-get-the-ccats-for-exporting-in-us/m-p/547223#M111790 BerkleyAPAC 2023-06-26T07:35:57Z