topic The dataplane is restarting in General Topics

The dataplane is restarting

Arthur-paz — Thu, 27 Jul 2023 16:46:55 GMT

After this log message the dataplane start a auto restart and I don't know what meaning. After five minutes the dataplane come back up and the operation is normaly.

Severity: critical

Description: gdb:2 tracked gdbs, calling early dp down fail

I uses a PA-3220 with PAN-OS 9.1.0 without HA.

Re: The dataplane is restarting

JayGolf — Thu, 27 Jul 2023 20:30:24 GMT

Hi @Arthur-paz ,

It looks like there is a critical error in some internal data structures used by the firewall to track certain elements. It could be a software issue. Can you try upgrading the to preferred release 9.1.16 and see if you experience the same issue? If you experience the same issue and are not able to upgrade, I would create a TAC case for this issue.