topic Re: Virus/Spyware download blocked page in General Topics

Virus/Spyware download blocked page

Thanakorn_ctc — Thu, 10 Aug 2023 08:07:38 GMT

I getting Virus/Spyware download blocked page when I have downloaded some file sine 08/08/2023. But before ago I can download that file. what happened?
And I have checked Threat logs from Prisma and seen type was 'virus', Thereat ID/Name was 'Virus/Win32.Wgeneric.eaaoqu'.

why before ago I can download this file?

Re: Virus/Spyware download blocked page

kiwi — Thu, 10 Aug 2023 08:40:02 GMT

Hi @Thanakorn_ctc ,

Likely a new Dynamic Update was installed on 08/08/2023 containing new threat signatures.

If you think this is a false positive then I recommend grabbing the PCAP from the threat logs and send to support for analysis.

Kind regards,

-Kim.

Re: Virus/Spyware download blocked page

Thanakorn_ctc — Thu, 10 Aug 2023 09:41:56 GMT

I appreciate it.
Thank you, brother.