topic Global Protect Connection Issues in General Topics

Global Protect Connection Issues

Axiom06830 — Wed, 16 Aug 2023 11:31:38 GMT

Since upgrading to Pan OS 11.0.2 - been having issues connecting. Seems to be a cookie issue where cookies are not be regenerated after expiration. - I will see cookiie expired in the Palo monitor.

If you wait 5 minutes and try again - you normally get in - but not always.

Did not have this problem on version 10.0.x, 10.1.x, 10.2.x... Only when I upgraded to 11.02..

Had a case open with Palo since July1 with zero luck so far.

Re: Global Protect Connection Issues

BPry — Wed, 16 Aug 2023 13:09:23 GMT

@Axiom06830,

Any particular reason that you went with 11.0.2, or 11.0 in general for that matter? The preferred release is presently 11.0.1-h2 for any platform that requires 11.0, but overall 11.0 isn't a recommended release. I'd recommend staying on 10.2.4-h3 unless you need to be running 11.0.

Re: Global Protect Connection Issues

Axiom06830 — Wed, 16 Aug 2023 13:28:49 GMT

No, I don't need to be running 11.x

I was just upgrading and figured since I didn't hear any negative on 11.0 - a .02 release should be safe.. (ya, I know)

My initial tech told me not roll back but I am thinking this might be inevitable. . So... here I am over a month later with issue.