topic not able to submit case through customer support portal. in General Topics

not able to submit case through customer support portal.

JeffOgbor — Fri, 18 Aug 2023 19:41:25 GMT

after creating my support case, when coming to the last step after clicking the submit file case button, the page just loads and does not submit my ticket. I have restarted the process something. Tried different browser and even cleared browsing history, and same problem. Has anyone experienced this? If so, how can I go about this issue.

Re: not able to submit case through customer support portal.

kiwi — Mon, 21 Aug 2023 13:56:40 GMT

Hi @JeffOgbor ,

From the looks of it it seems you managed to create your support case online.

Care to share what seemed to be the problem ?

Kind regards,

-Kim.