topic Re: Management Interface down in General Topics

Management Interface down

Frank_Liebelt — Tue, 19 Sep 2023 12:08:55 GMT

Hello,

i have the problem that I have two PA-445 as HA clusters where the management interface does not have an uplink.
I've already tried several cables and switches, but unfortunately I can't get an uplink on the interface.
There is no spanning tree on the switches, all ports are active.
Type: 1000T, Mode Auto, Flow disabled.
Switch port: VLAN 112, mode access

From the PA:

Name: Management Interface
Link status:
Runtime link speed/duplex/state: unknown/unknown/down
Configured link speed/duplex/state: auto/auto/auto

Is there anything special about a cluster that needs to be done in order to get both management interfaces running?

Frank

Re: Management Interface down

JayGolf — Tue, 19 Sep 2023 17:34:16 GMT

Hi @Frank_Liebelt ,

Can you try connecting your laptop/desktop directly to each one of the PA-445s and test connectivity to the GUI from your computer?

If you are able to connect then there is likely an issue with physical layer, speed/duplex, or vlan config.

I would that the link speed and duplex settings on both the firewall's management interface and the switch port are set to auto. Then I would verify that VLAN 112 is correctly configured on your network. Do you currently have devices connected to VLAN 112 that are connected and can get out to the internet? I would cross-check with other devices in that VLAN.

Re: Management Interface down

OtakarKlier — Tue, 19 Sep 2023 21:21:29 GMT

Hello,

Sorry to ask but are the management interfaces configured correctly? Does the VLAN have an interface where the traffic can be routed in/out of it? Thinking there might have been something missed or misconfigured.

Regards,

Re: Management Interface down

Frank_Liebelt — Wed, 20 Sep 2023 11:25:35 GMT

You can all kick me.

One of the stupidest things I've ever done.

Instead of plugging it into the management port, I plugged the cable into the console port.

Working 24 hours straight is definitely too much.

Thank you for your help.

Re: Management Interface down

OtakarKlier — Wed, 20 Sep 2023 13:50:08 GMT

Hello,

Please dont beat yourself up about it. We have all been there. Wish I had a book of all the silly stuff I did. Glad you found it! Get some rest.

Cheers!