https://live.paloaltonetworks.com/t5/general-topics/support-account-with-personal-email/m-p/565293#M114328 <P>Purchased a 440 lab unit for my personal lab through my previous employer who is no longer in business (and inaccessible email) so I need to now register it with my own personal email but am having trouble. Trying to study for PCNSE after getting my PCNSA.</P> <P>&nbsp;</P> <P>I’ve seen it done for others in the past but I am not sure I am going about it the correct way, I opened a support case using this link</P> <P><A href="https://www.paloaltonetworks.com/services/support/login-assistance" target="_blank" rel="noopener">https://www.paloaltonetworks.com/services/support/login-assistance</A></P> <P>but the reps I’ve talked to have not been helpful.</P> <P>&nbsp;</P> <P>Anyone have any advice? Feeling desperate here.&nbsp;</P> <P>&nbsp;</P> <P>Thanks everyone&nbsp;</P> Mon, 13 Nov 2023 03:49:09 GMT VK9H13 2023-11-13T03:49:09Z https://live.paloaltonetworks.com/t5/general-topics/support-account-with-personal-email/m-p/565293#M114328 <P>Purchased a 440 lab unit for my personal lab through my previous employer who is no longer in business (and inaccessible email) so I need to now register it with my own personal email but am having trouble. Trying to study for PCNSE after getting my PCNSA.</P> <P>&nbsp;</P> <P>I’ve seen it done for others in the past but I am not sure I am going about it the correct way, I opened a support case using this link</P> <P><A href="https://www.paloaltonetworks.com/services/support/login-assistance" target="_blank" rel="noopener">https://www.paloaltonetworks.com/services/support/login-assistance</A></P> <P>but the reps I’ve talked to have not been helpful.</P> <P>&nbsp;</P> <P>Anyone have any advice? Feeling desperate here.&nbsp;</P> <P>&nbsp;</P> <P>Thanks everyone&nbsp;</P> Mon, 13 Nov 2023 03:49:09 GMT https://live.paloaltonetworks.com/t5/general-topics/support-account-with-personal-email/m-p/565293#M114328 VK9H13 2023-11-13T03:49:09Z https://live.paloaltonetworks.com/t5/general-topics/support-account-with-personal-email/m-p/565429#M114348 <P>Hi&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/331739">@VK9H13</a>&nbsp;,</P> <P>&nbsp;</P> <P>I've reached out to a CSP rep and hope to get an answer back to you soon. Thanks for your patience!</P> Mon, 13 Nov 2023 23:54:10 GMT https://live.paloaltonetworks.com/t5/general-topics/support-account-with-personal-email/m-p/565429#M114348 JayGolf 2023-11-13T23:54:10Z