topic Re: URL Category rule works on some firewalls but not others in General Topics

URL Category rule works on some firewalls but not others

jwill2 — Thu, 07 Dec 2023 15:40:02 GMT

We are using a rule to permit traffic for Cisco licensing using URL Categories. The rule is applied via template, so all of the firewalls get the same rule. The only variable is the source IP/host.

This rule works on most of the firewalls (all are PA850) but fails on some. The traffic does not match the rule and is blocked by the default rule.

Re: URL Category rule works on some firewalls but not others

OtakarKlier — Thu, 07 Dec 2023 19:56:14 GMT

Hello,

Check the Dynamic logs and see why/what is getting blocked. Could be an application policy missing?

Regards,

Re: URL Category rule works on some firewalls but not others

jwill2 — Fri, 08 Dec 2023 15:48:07 GMT

So, it's not that it's getting blocked specifically, it's that it's not matching an existing rule that works at other locations and then gets blocked by the default deny.

The traffic logs don't really provide much information other than it is being blocked by the interzone-default rule.

Re: URL Category rule works on some firewalls but not others

OtakarKlier — Fri, 08 Dec 2023 20:17:56 GMT

Hello,

Look at the log entries and verify they match the policy. I usually miss something so I get caught out every now and then.