topic Re: Registered devices that you no longer user and are retired in General Topics

Registered devices that you no longer user and are retired

Provine — Wed, 13 Dec 2023 17:44:05 GMT

I am replacing a bunch of PA-220 with PA 440 but I am only able to decommission the old devices as far as I can see. Is it possible to delete them from you assets/device list on the portal?

Re: Registered devices that you no longer user and are retired

JayGolf — Tue, 19 Dec 2023 22:44:58 GMT

Hi @Provine ,

To remove assets from your inventory list, please create an Administrative Case (Create a case -> Create an Administrative Case).