https://live.paloaltonetworks.com/t5/general-topics/domain-blocked/m-p/570741#M114990 <P>Apologies, I am new to the Palo Alto community and not sure which board to post. I am with an ISP support team. We have a financial institution customer whose email for certain notifications are not being received. The technical support for the bank has written to me and indicated our domain is labeled as a phishing webiste for the reason. They said we must contact Palo Alto to resolve the issue and I understand Palo Alto only handles these specific email messages our customer does receive other messages from the bank. Can anyone here help or provide guidance?</P> Fri, 22 Dec 2023 16:40:11 GMT Leasing-2 2023-12-22T16:40:11Z https://live.paloaltonetworks.com/t5/general-topics/domain-blocked/m-p/570741#M114990 <P>Apologies, I am new to the Palo Alto community and not sure which board to post. I am with an ISP support team. We have a financial institution customer whose email for certain notifications are not being received. The technical support for the bank has written to me and indicated our domain is labeled as a phishing webiste for the reason. They said we must contact Palo Alto to resolve the issue and I understand Palo Alto only handles these specific email messages our customer does receive other messages from the bank. Can anyone here help or provide guidance?</P> Fri, 22 Dec 2023 16:40:11 GMT https://live.paloaltonetworks.com/t5/general-topics/domain-blocked/m-p/570741#M114990 Leasing-2 2023-12-22T16:40:11Z https://live.paloaltonetworks.com/t5/general-topics/domain-blocked/m-p/570753#M114992 <P>&lt;I'm not a palo support person&gt; You can request a domain recategorization at this Palo website.&nbsp; It usually happens within 24hours or so.<BR /><BR /><A href="https://urlfiltering.paloaltonetworks.com/" target="_blank">https://urlfiltering.paloaltonetworks.com/</A></P> Fri, 22 Dec 2023 22:16:53 GMT https://live.paloaltonetworks.com/t5/general-topics/domain-blocked/m-p/570753#M114992 Brandon_Wertz 2023-12-22T22:16:53Z