topic WildFire Appliance Config Status Out of Sync in General Topics

WildFire Appliance Config Status Out of Sync

Fariq_Zaidi — Wed, 24 Jan 2024 06:59:38 GMT

Hi,

We are currently facing a issue with our WildFire Appliance, and we seek your assistance in resolving it. The config status at the WildFire Appliance is out of sync, with detail this " '/config/device/entry[localhost.localdomain]/deviceconfig/system/update-server' on remote, but not on panorama ".

i am not sure how to get this fix. kindly please help

thank you

Re: WildFire Appliance Config Status Out of Sync

kiwi — Wed, 24 Jan 2024 10:13:36 GMT

Hi @Fariq_Zaidi ,

Is it possible that you're running into the following issue:

PAN-159973	Fixed an issue where a local commit in the Panorama management server caused the status to get out of sync on the managed WildFire appliance.

https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-release-notes/pan-os-9-1-addressed-issues/pan-os-9-1-10-addressed-issues

Hope it helps,

-Kim.

Re: WildFire Appliance Config Status Out of Sync

Fariq_Zaidi — Thu, 25 Jan 2024 01:23:53 GMT

Hi Kiwi,

thank you for the respond,

unfortunately our PAN OS version is 10.2.5. i have try to find any known issue on this version but not found related to it.

Any other advise?

Thank you