AnyDesk is identified as malware by Cortex XDR

NDeshappriya1 — Tue, 30 Jan 2024 10:29:45 GMT

Hi Community,

Any Desk.exe installed in Endpoint has been identified as malware. What can be done here?

Re: AnyDesk is identified as malware by Cortex XDR

kiwi — Tue, 30 Jan 2024 10:41:17 GMT

You could configure an app-overide or a threat exception but these are just workarounds to the issue and not an actual fix.

If this is a false positive alert then the signature should be updated with a content update. I'd recommend grabbing the PCAP from the alert and submit it to TAC for review.

Kind regards,

-Kim.

topic AnyDesk is identified as malware by Cortex XDR in General Topics

AnyDesk is identified as malware by Cortex XDR

Re: AnyDesk is identified as malware by Cortex XDR