topic GP Agent error 12044 in General Topics https://live.paloaltonetworks.com/t5/general-topics/gp-agent-error-12044/m-p/15871#M11579 <HTML><HEAD></HEAD><BODY><P>Hello people,</P><P>Today we had an issue with a user moving from our old VPN setup to our new GP agent setup.</P><P>The user kept being unable to connect the agent. The error thrown was 12044.</P><P>Our setup is validating users w. client certificate against user AD account.</P><P></P><P>It turned out that the cause was a " ' " in the user surname. Once removed and a new user certificate was generated, the user could connect without any hazzle.</P><P>So watch out for those "special" characters - seems that the GPA is not fond of them.</P><P>Br</P><P>Jørgen</P></BODY></HTML> Fri, 18 May 2012 20:45:22 GMT sitecore 2012-05-18T20:45:22Z GP Agent error 12044 https://live.paloaltonetworks.com/t5/general-topics/gp-agent-error-12044/m-p/15871#M11579 <HTML><HEAD></HEAD><BODY><P>Hello people,</P><P>Today we had an issue with a user moving from our old VPN setup to our new GP agent setup.</P><P>The user kept being unable to connect the agent. The error thrown was 12044.</P><P>Our setup is validating users w. client certificate against user AD account.</P><P></P><P>It turned out that the cause was a " ' " in the user surname. Once removed and a new user certificate was generated, the user could connect without any hazzle.</P><P>So watch out for those "special" characters - seems that the GPA is not fond of them.</P><P>Br</P><P>Jørgen</P></BODY></HTML> Fri, 18 May 2012 20:45:22 GMT https://live.paloaltonetworks.com/t5/general-topics/gp-agent-error-12044/m-p/15871#M11579 sitecore 2012-05-18T20:45:22Z Re: GP Agent error 12044 https://live.paloaltonetworks.com/t5/general-topics/gp-agent-error-12044/m-p/15872#M11580 <HTML><HEAD></HEAD><BODY><P>Which version of PAN OS are you on?</P></BODY></HTML> Fri, 18 May 2012 20:52:01 GMT https://live.paloaltonetworks.com/t5/general-topics/gp-agent-error-12044/m-p/15872#M11580 zarina 2012-05-18T20:52:01Z Re: GP Agent error 12044 https://live.paloaltonetworks.com/t5/general-topics/gp-agent-error-12044/m-p/15873#M11581 <HTML><HEAD></HEAD><BODY><P>GPA = 1.1.4</P><P>PAN OS = 4.1.6</P><P>User-ID agent = 4.1.3-2</P><P>Br</P><P>Jørgen</P></BODY></HTML> Fri, 18 May 2012 20:56:05 GMT https://live.paloaltonetworks.com/t5/general-topics/gp-agent-error-12044/m-p/15873#M11581 sitecore 2012-05-18T20:56:05Z Re: GP Agent error 12044 https://live.paloaltonetworks.com/t5/general-topics/gp-agent-error-12044/m-p/15874#M11582 <HTML><HEAD></HEAD><BODY><P>Support for few of the special characters will be provided in 4.1.7. As of now, the workaround would be to ensure not to include these in the username/password. Thanks!</P></BODY></HTML> Fri, 18 May 2012 22:12:29 GMT https://live.paloaltonetworks.com/t5/general-topics/gp-agent-error-12044/m-p/15874#M11582 zarina 2012-05-18T22:12:29Z