topic Re: How to upgrade a Firewall out of support ? in General Topics

How to upgrade a Firewall out of support ?

D.Martinez316677 — Tue, 27 Feb 2024 19:16:57 GMT

Hello

We have an old PA220 for lab testing purposes. The firewall is currently running the 8.0.0 ver. We also have PA850 but in the support site I can only see the software download option for the PA850 and not for the PA220.

Can anyone tell me how to upgrade the old PA220 ?

Thanks in advance

Re: How to upgrade a Firewall out of support ?

Claw4609 — Tue, 27 Feb 2024 19:28:46 GMT

Hello,

You would need a support license to download the software. The PA-220 is not EOL yet and you could still get a license for it. Also if it is a lab model you should be able to get temporary licenses from your sales team.

What Happens When Licenses Expire? (paloaltonetworks.com)

Re: How to upgrade a Firewall out of support ?

D.Martinez316677 — Tue, 27 Feb 2024 19:34:42 GMT

Hello, thanks for the answer

It's possible to request a trial lic. ?

Re: How to upgrade a Firewall out of support ?

Claw4609 — Tue, 27 Feb 2024 20:44:06 GMT

Its been awhile since I've gotten a license for a lab model. I dont remember if they were specific licenses or not. But you would have to go through a Palos sale team, or possibly a VAR, for these lab licenses. I wouldn't think you would be able to get these otherwise.

Re: How to upgrade a Firewall out of support ?

D.Martinez316677 — Tue, 27 Feb 2024 21:17:28 GMT

ok, thanks for the answer