topic Any Issue on Customer Support Portal? in General Topics

Any Issue on Customer Support Portal?

Saravanen — Fri, 08 Mar 2024 03:40:20 GMT

Hi,

I can't login to the CSP. I'm getting this error "

The Customer Support Portal is temporarily unavailable. We are sorry for any inconvenience."

Re: Any Issue on Customer Support Portal?

mb_equate — Fri, 08 Mar 2024 04:10:22 GMT

Story checks out. Try a phone call if you need support Contact Support - Palo Alto Networks

Re: Any Issue on Customer Support Portal?

mb_equate — Fri, 08 Mar 2024 04:11:40 GMT

...and it's back!

Re: Any Issue on Customer Support Portal?

Adrian_Jensen — Fri, 08 Mar 2024 23:34:07 GMT

Any updates on this? I can log into LIVE just fine, but can't access Knowledgebase or Support. Just getting "single sign-on error" and "unexpected error has occurred" responses.