topic tshoot firewall in General Topics

tshoot firewall

shirishkulkarni — Mon, 18 Mar 2024 07:08:41 GMT

Hello team,

There was a issue with 3 urls, so what we did we create rule and all user to access these site where 2 sites are working and there is one more site in same rule is not working,it shows below error.

we see the traffic showing incomplete, there were no profile attached and everything is allowed but user getting issue with one site, please suggest how to check further on this

Re: tshoot firewall

emr_1 — Mon, 18 Mar 2024 07:16:24 GMT

How about cache?

FYI:https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PPeYCAW

Re: tshoot firewall

shirishkulkarni — Mon, 18 Mar 2024 08:31:57 GMT

we dont have cli access of firewall, where do we check in GUI

Re: tshoot firewall

OtakarKlier — Mon, 18 Mar 2024 20:27:08 GMT

Hello,

If you feel that the site is miscatergorized, you can go to this site, https://urlfiltering.paloaltonetworks.com/query/ and when the results come back, select the option to change it.

Regards,