topic Your membership has expired or has not been approved, please contact Palo Alto Networks Support. in General Topics https://live.paloaltonetworks.com/t5/general-topics/your-membership-has-expired-or-has-not-been-approved-please/m-p/581243#M116349 <P>I am getting this error when I try to access my support portal. I have seen other messages with this issue, and the response is always to refer to artcile&nbsp;<A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HBFcCAO" target="_blank">https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HBFcCAO.</A></P> <P>&nbsp;</P> <P>When I click on that link, I get a SSO error from Salesforce</P> Thu, 21 Mar 2024 19:18:11 GMT T.Dismukes 2024-03-21T19:18:11Z Your membership has expired or has not been approved, please contact Palo Alto Networks Support. https://live.paloaltonetworks.com/t5/general-topics/your-membership-has-expired-or-has-not-been-approved-please/m-p/581243#M116349 <P>I am getting this error when I try to access my support portal. I have seen other messages with this issue, and the response is always to refer to artcile&nbsp;<A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HBFcCAO" target="_blank">https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HBFcCAO.</A></P> <P>&nbsp;</P> <P>When I click on that link, I get a SSO error from Salesforce</P> Thu, 21 Mar 2024 19:18:11 GMT https://live.paloaltonetworks.com/t5/general-topics/your-membership-has-expired-or-has-not-been-approved-please/m-p/581243#M116349 T.Dismukes 2024-03-21T19:18:11Z Re: Your membership has expired or has not been approved, please contact Palo Alto Networks Support. https://live.paloaltonetworks.com/t5/general-topics/your-membership-has-expired-or-has-not-been-approved-please/m-p/581244#M116350 <P><a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/1605275403">@T.Dismukes</a>,</P> <P>You'd want to fill out the login assistance form</P> <P><A href="https://www.paloaltonetworks.com/services/support/login-assistance" target="_blank">https://www.paloaltonetworks.com/services/support/login-assistance</A></P> Thu, 21 Mar 2024 19:26:25 GMT https://live.paloaltonetworks.com/t5/general-topics/your-membership-has-expired-or-has-not-been-approved-please/m-p/581244#M116350 BPry 2024-03-21T19:26:25Z