PA Customer Portal for My PA Firewall

PARN24 — Sat, 30 Mar 2024 15:46:17 GMT

I purchased a PA-220 with 3 year subscriptions for my home. I was forced to use my employer's email address for ID validation by PAN. However, I no longer work for that employer and now I CANNOT access the PA Customer Portal with my old work email address.

I spoke to my PAN rep, and he suggested creating a TAC case, but I cannot do that with my existing account.

How can I move my PA-220 registration from my old employer email to my personal email account?

Re: PA Customer Portal for My PA Firewall

JayGolf — Mon, 01 Apr 2024 18:16:05 GMT

Hi @PARN24 ,

This happened to me with a previous employer. I had to get in contact with my previous team to transfer ownership to my personal.

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PA Customer Portal for My PA Firewall

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