https://live.paloaltonetworks.com/t5/general-topics/can-t-create-case-get-salesforce-error-ever-since-my-day-1/m-p/585351#M116867 <P>I can get logged in to <A href="https://support.paloaltonetworks.com," target="_blank">https://support.paloaltonetworks.com,</A> but when I attempt to create a new case I get a Salesforce error:</P> <P><A href="https://supportcases.paloaltonetworks.com/_nc_external/identity/saml/SamlError" target="_blank">https://supportcases.paloaltonetworks.com/_nc_external/identity/saml/SamlError</A><BR />Single Sign-On Error</P> <P>We can't log you in because of an issue with single sign-on. Contact your Salesforce admin for help.</P> <P>&nbsp;</P> <P>What do I do?&nbsp; I have support, I paid for it...contract is active.&nbsp; I'm totally stuck.</P> Tue, 30 Apr 2024 14:23:38 GMT pbrosthp 2024-04-30T14:23:38Z https://live.paloaltonetworks.com/t5/general-topics/can-t-create-case-get-salesforce-error-ever-since-my-day-1/m-p/585351#M116867 <P>I can get logged in to <A href="https://support.paloaltonetworks.com," target="_blank">https://support.paloaltonetworks.com,</A> but when I attempt to create a new case I get a Salesforce error:</P> <P><A href="https://supportcases.paloaltonetworks.com/_nc_external/identity/saml/SamlError" target="_blank">https://supportcases.paloaltonetworks.com/_nc_external/identity/saml/SamlError</A><BR />Single Sign-On Error</P> <P>We can't log you in because of an issue with single sign-on. Contact your Salesforce admin for help.</P> <P>&nbsp;</P> <P>What do I do?&nbsp; I have support, I paid for it...contract is active.&nbsp; I'm totally stuck.</P> Tue, 30 Apr 2024 14:23:38 GMT https://live.paloaltonetworks.com/t5/general-topics/can-t-create-case-get-salesforce-error-ever-since-my-day-1/m-p/585351#M116867 pbrosthp 2024-04-30T14:23:38Z https://live.paloaltonetworks.com/t5/general-topics/can-t-create-case-get-salesforce-error-ever-since-my-day-1/m-p/585357#M116870 <P>Hi&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/451925161">@pbrosthp</a>&nbsp;,</P> <P>&nbsp;</P> <P>For login assistance on the CSP please check out the following information:</P> <P>&nbsp;</P> <P><A href="https://www.paloaltonetworks.com/services/support/login-assistance" target="_blank">https://www.paloaltonetworks.com/services/support/login-assistance</A></P> <P>&nbsp;</P> <P>Kind regards,</P> <P>-Kim.</P> Tue, 30 Apr 2024 15:25:55 GMT https://live.paloaltonetworks.com/t5/general-topics/can-t-create-case-get-salesforce-error-ever-since-my-day-1/m-p/585357#M116870 kiwi 2024-04-30T15:25:55Z