Palo alto GUI is crashing on chrome browser 125.0.6422.0

Latheesh_Thottathil — Wed, 15 May 2024 07:13:57 GMT

I am experiencing an issue where palo alto GUI is crashing on chrome version 125.0.6422.0 when you click on monitoring . This issue noticed in panorama and NGFW with different versions.other chrome version it works fine

Re: Palo alto GUI is crashing on chrome browser 125.0.6422.0

brandon698sherrick — Thu, 16 May 2024 04:57:24 GMT

Hello KY @Latheesh_Thottathil

It seems you’re encountering a compatibility issue with the Palo Alto GUI on Chrome version 125.0.6422.0, specifically when accessing the monitoring section. This type of problem can sometimes occur due to browser updates or changes in the GUI’s code that are not compatible with certain browser versions.
Sometimes, outdated cache files can cause issues with web applications. Clearing the cache might resolve the crashing issue.
Browser extensions can interfere with web applications. Try disabling them to see if the issue persists.
This can help determine if the issue is related to browser settings or extensions.
If the issue is not present in other versions of Chrome or different browsers, consider using one of those as a temporary workaround.
Ensure that your Palo Alto appliances and Panorama are running the latest software versions, as updates often include fixes for compatibility issues.

topic Re: Palo alto GUI is crashing on chrome browser 125.0.6422.0 in General Topics

Palo alto GUI is crashing on chrome browser 125.0.6422.0

Re: Palo alto GUI is crashing on chrome browser 125.0.6422.0