topic UnAuthorized Access -- CSP in General Topics

UnAuthorized Access -- CSP

shakeel.qureshi — Fri, 17 May 2024 04:34:12 GMT

Hello,

I am not able to access the Customer Support Portal getting below error:

UnAuthorized Access

Your membership has expired or has not been approved, please contact Palo Alto Networks Support.

I have contacted the NextWave <nextwave@paloaltonetworks.com> and they mentioned as below:

I'm sorry but we are unable to assist with the Customer Support Portal or Support at this alias.

kiwi — Fri, 17 May 2024 14:06:19 GMT

Nextwave is PAN's partner portal and cannot help you with CSP access.

For login assistance please fill out the form located here:

Kind regards,

-Kim.