topic Email Notifications in General Topics

Email Notifications

Marco.Dermitzakis — Wed, 29 May 2024 07:53:56 GMT

hi,
I would like to forward an email notification for specific alerts, ONLY to the person to whom the incident was assigned to.
I don't see any subtype option to the Distribution List.

Has anyone found a solution to achieve this ? (slack messaging is not an option)

thank you

Re: Email Notifications

TomYoung — Wed, 29 May 2024 10:52:02 GMT

Hi @Marco.Dermitzakis ,

You could create separate email server profiles with different recipients. Then you could use those with different filters for your specific alerts.

I think that is the only way.

Thanks,

Tom

Re: Email Notifications

BPry — Wed, 29 May 2024 22:03:07 GMT

@Marco.Dermitzakis,

I'm assuming that you're talking about Cortex in some way whether that be Cortex XDR, XSOAR, or XSIAM. Can you clarify what product you're talking about? If it's the actual firewall or Panorama (Strata products) then @TomYoung is correct and there's not a great way to set this up.

Re: Email Notifications

TomYoung — Wed, 29 May 2024 22:05:49 GMT

Thanks @BPry !

I always forget to ask that question.

Re: Email Notifications

Marco.Dermitzakis — Thu, 30 May 2024 09:05:24 GMT

hello,
thank you for your answer. You are right, I forgot to mention the solution, sorry for that. I am referring to Cortex XDR Pro.