topic Re: Install the Cortex XDR Agent Using Msiexec in General Topics

Install the Cortex XDR Agent Using Msiexec

PoojalaSreenadh — Mon, 03 Jun 2024 15:11:39 GMT

Hi Team,

we need to install the agent using Msiexec, kindly provide the steps, and also, we have followed the below-mentioned command, but we didn't get the expected result.

msiexec /i c:\Windows_agent_8_4_x64.msi /l*v C:\temp\cortexxdrinstall.log /qn

Re: Install the Cortex XDR Agent Using Msiexec

BPry — Mon, 03 Jun 2024 19:36:37 GMT

@PoojalaSreenadh,

Does it create the log file like it should, what does the log say? Have you tried just running through the installer on the machine and seeing if it encounters any issues with the installation? What exactly do you mean when you say you didn't get the desired result; what was the actual result of the installation attempt?

Re: Install the Cortex XDR Agent Using Msiexec

PoojalaSreenadh — Tue, 04 Jun 2024 08:30:02 GMT

Hi @BPry ,

Thanks for the response, now the issue is resolved we have tried up with the incorrect msiexec command.

after making changes file path of the generated log, it gets started working.

msiexec /i c:\Windows_agent_8_4_x64.msi /l*v C:\test.log /qn