https://live.paloaltonetworks.com/t5/general-topics/introducing-the-livecommunity-support-faq-your-valuable-customer/m-p/590613#M117650 <P>LIVEcommunity is thrilled to introduce its new <STRONG><A href="https://live.paloaltonetworks.com/t5/support-faq/tkb-p/Support-FAQ" target="_self">Support FAQ section</A></STRONG>, designed to help Palo Alto Networks customers quickly resolve their common queries.</P> <P>&nbsp;</P> <P>You'll find this new area under the Articles section of the main menu:</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kiwi_0-1719493645523.png" style="width: 999px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/60563i07560496AFDC1B35/image-size/large?v=v2&amp;px=999" role="button" title="kiwi_0-1719493645523.png" alt="kiwi_0-1719493645523.png" /></span></P> <P>&nbsp;</P> <P>Our goal is simple: provide clear, comprehensive resources that address your most frequent issues. Using data-driven insights and expert knowledge, we've crafted articles to empower LIVEcommunity members with practical solutions.</P> <P>&nbsp;</P> <P>We've built a Support FAQ area that focuses on the issues that matter most to you. The Support FAQ launched with two detailed guides: "<STRONG><A href="https://live.paloaltonetworks.com/t5/support-faq/support-faq-how-to-troubleshoot-ipsec-vpn-connectivity-issues/ta-p/590317" target="_self">How to Troubleshoot IPSec VPN Connectivity Issues</A></STRONG>" and "<STRONG><A href="https://live.paloaltonetworks.com/t5/support-faq/support-faq-upgrading-pan-os-and-upgrade-paths/ta-p/590319" target="_self">Upgrading PAN-OS and Upgrade Paths</A></STRONG>," with more solutions to be added regularly.</P> <P>&nbsp;</P> <P>Our goal is to make each article informative and actionable, giving you the tools to resolve issues effectively.</P> <P>Regularly reviewing the most encountered issues and analyzing article performance is a key part of our process. We're committed to refine our content strategy, enhance future articles and to continuously update and improve our content based on your feedback and data insights, ensuring you always have the most current and helpful information.</P> <P>&nbsp;</P> <P>We are confident that these enhancements will equip you with the tools to resolve issues swiftly and effectively. By leveraging our Support FAQ, you can reduce the need for creating support cases and rely on dependable resources.</P> <P>&nbsp;</P> <P>Stay secure !</P> <P>-Kim</P> <P>&nbsp;</P> Mon, 13 Jan 2025 16:36:14 GMT kiwi 2025-01-13T16:36:14Z https://live.paloaltonetworks.com/t5/general-topics/introducing-the-livecommunity-support-faq-your-valuable-customer/m-p/590613#M117650 <P>LIVEcommunity is thrilled to introduce its new <STRONG><A href="https://live.paloaltonetworks.com/t5/support-faq/tkb-p/Support-FAQ" target="_self">Support FAQ section</A></STRONG>, designed to help Palo Alto Networks customers quickly resolve their common queries.</P> <P>&nbsp;</P> <P>You'll find this new area under the Articles section of the main menu:</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kiwi_0-1719493645523.png" style="width: 999px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/60563i07560496AFDC1B35/image-size/large?v=v2&amp;px=999" role="button" title="kiwi_0-1719493645523.png" alt="kiwi_0-1719493645523.png" /></span></P> <P>&nbsp;</P> <P>Our goal is simple: provide clear, comprehensive resources that address your most frequent issues. Using data-driven insights and expert knowledge, we've crafted articles to empower LIVEcommunity members with practical solutions.</P> <P>&nbsp;</P> <P>We've built a Support FAQ area that focuses on the issues that matter most to you. The Support FAQ launched with two detailed guides: "<STRONG><A href="https://live.paloaltonetworks.com/t5/support-faq/support-faq-how-to-troubleshoot-ipsec-vpn-connectivity-issues/ta-p/590317" target="_self">How to Troubleshoot IPSec VPN Connectivity Issues</A></STRONG>" and "<STRONG><A href="https://live.paloaltonetworks.com/t5/support-faq/support-faq-upgrading-pan-os-and-upgrade-paths/ta-p/590319" target="_self">Upgrading PAN-OS and Upgrade Paths</A></STRONG>," with more solutions to be added regularly.</P> <P>&nbsp;</P> <P>Our goal is to make each article informative and actionable, giving you the tools to resolve issues effectively.</P> <P>Regularly reviewing the most encountered issues and analyzing article performance is a key part of our process. We're committed to refine our content strategy, enhance future articles and to continuously update and improve our content based on your feedback and data insights, ensuring you always have the most current and helpful information.</P> <P>&nbsp;</P> <P>We are confident that these enhancements will equip you with the tools to resolve issues swiftly and effectively. By leveraging our Support FAQ, you can reduce the need for creating support cases and rely on dependable resources.</P> <P>&nbsp;</P> <P>Stay secure !</P> <P>-Kim</P> <P>&nbsp;</P> Mon, 13 Jan 2025 16:36:14 GMT https://live.paloaltonetworks.com/t5/general-topics/introducing-the-livecommunity-support-faq-your-valuable-customer/m-p/590613#M117650 kiwi 2025-01-13T16:36:14Z https://live.paloaltonetworks.com/t5/general-topics/introducing-the-livecommunity-support-faq-your-valuable-customer/m-p/595041#M118430 <P>We have seen a lot of new visits to this area!&nbsp; We hope you are finding it valuable and would love feedback!</P> Thu, 15 Aug 2024 19:55:04 GMT https://live.paloaltonetworks.com/t5/general-topics/introducing-the-livecommunity-support-faq-your-valuable-customer/m-p/595041#M118430 crasmussen 2024-08-15T19:55:04Z https://live.paloaltonetworks.com/t5/general-topics/introducing-the-livecommunity-support-faq-your-valuable-customer/m-p/1066091#M122858 <P>Great! Thank you!</P> Mon, 13 Jan 2025 16:38:39 GMT https://live.paloaltonetworks.com/t5/general-topics/introducing-the-livecommunity-support-faq-your-valuable-customer/m-p/1066091#M122858 icharkashy 2025-01-13T16:38:39Z