topic can't export BPA file in General Topics https://live.paloaltonetworks.com/t5/general-topics/can-t-export-bpa-file/m-p/593418#M118103 <P>&nbsp;Hi every one,</P> <P>I need export BPA file, so I follow guide link&nbsp;<A href="https://docs.paloaltonetworks.com/strata-cloud-manager/getting-started/dashboards/on-demand-bpa-report" target="_blank">https://docs.paloaltonetworks.com/strata-cloud-manager/getting-started/dashboards/on-demand-bpa-report</A></P> <P>&nbsp;</P> <DIV class="flex-1 overflow-hidden"> <DIV class="h-full"> <DIV class="react-scroll-to-bottom--css-feqjr-79elbk h-full"> <DIV class="react-scroll-to-bottom--css-feqjr-1n7m0yu"> <DIV class="flex flex-col text-sm"> <DIV class="w-full text-token-text-primary" dir="auto" data-testid="conversation-turn-3" data-scroll-anchor="true"> <DIV class="text-base py-[18px] px-3 md:px-4 m-auto md:px-5 lg:px-1 xl:px-5"> <DIV class="mx-auto flex flex-1 gap-4 text-base md:gap-5 lg:gap-6 md:max-w-3xl"> <DIV class="group/conversation-turn relative flex w-full min-w-0 flex-col agent-turn"> <DIV class="flex-col gap-1 md:gap-3"> <DIV class="flex flex-grow flex-col max-w-full"> <DIV class="min-h-[20px] text-message flex w-full flex-col items-end gap-2 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto" dir="auto" data-message-author-role="assistant" data-message-id="5bb583f9-ec9b-4515-8996-d2004fdb4663"> <DIV class="flex w-full flex-col gap-1 empty:hidden first:pt-[3px]"> <DIV class="markdown prose w-full break-words dark:prose-invert light"> <P>But when I access this page, the option to upload the tech-support file does not appear.</P> </DIV> </DIV> </DIV> </DIV> <DIV class="mt-1 flex gap-3 empty:hidden -ml-2"> <DIV class="items-center justify-start rounded-xl p-1 flex"> <DIV class="flex items-center">&nbsp;</DIV> <DIV class="flex items-center">&nbsp;</DIV> </DIV> </DIV> <DIV class="pr-2 lg:pr-0">&nbsp;</DIV> <DIV class="mt-3 w-full empty:hidden"> <DIV class="text-center">&nbsp;</DIV> </DIV> </DIV> <DIV class="absolute"> <DIV class="flex items-center justify-center">&nbsp;</DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="md:pt-0 dark:border-white/20 md:border-transparent md:dark:border-transparent w-full"> <DIV class="text-base px-3 md:px-4 m-auto md:px-5 lg:px-1 xl:px-5"> <DIV class="mx-auto flex flex-1 gap-4 text-base md:gap-5 lg:gap-6 md:max-w-3xl"><FORM class="w-full" aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:r4:" data-state="closed"> <DIV class="relative flex h-full max-w-full flex-1 flex-col"> <DIV class="absolute bottom-full left-0 right-0 z-20"> <DIV class="relative h-full w-full"> <DIV class="flex flex-col gap-3.5 pb-3.5 pt-2"> <DIV class="text-token-text-primary border-token-border-light bg-token-main-surface-primary flex w-full items-start gap-3 rounded-2xl border text-sm bg-opacity-10 px-3 py-2.5 md:p-4"> <DIV class="grow pt-[2px] pl-1">&nbsp;</DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </FORM></DIV> </DIV> </DIV> Tue, 30 Jul 2024 03:21:32 GMT KhoiVu 2024-07-30T03:21:32Z can't export BPA file https://live.paloaltonetworks.com/t5/general-topics/can-t-export-bpa-file/m-p/593418#M118103 <P>&nbsp;Hi every one,</P> <P>I need export BPA file, so I follow guide link&nbsp;<A href="https://docs.paloaltonetworks.com/strata-cloud-manager/getting-started/dashboards/on-demand-bpa-report" target="_blank">https://docs.paloaltonetworks.com/strata-cloud-manager/getting-started/dashboards/on-demand-bpa-report</A></P> <P>&nbsp;</P> <DIV class="flex-1 overflow-hidden"> <DIV class="h-full"> <DIV class="react-scroll-to-bottom--css-feqjr-79elbk h-full"> <DIV class="react-scroll-to-bottom--css-feqjr-1n7m0yu"> <DIV class="flex flex-col text-sm"> <DIV class="w-full text-token-text-primary" dir="auto" data-testid="conversation-turn-3" data-scroll-anchor="true"> <DIV class="text-base py-[18px] px-3 md:px-4 m-auto md:px-5 lg:px-1 xl:px-5"> <DIV class="mx-auto flex flex-1 gap-4 text-base md:gap-5 lg:gap-6 md:max-w-3xl"> <DIV class="group/conversation-turn relative flex w-full min-w-0 flex-col agent-turn"> <DIV class="flex-col gap-1 md:gap-3"> <DIV class="flex flex-grow flex-col max-w-full"> <DIV class="min-h-[20px] text-message flex w-full flex-col items-end gap-2 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto" dir="auto" data-message-author-role="assistant" data-message-id="5bb583f9-ec9b-4515-8996-d2004fdb4663"> <DIV class="flex w-full flex-col gap-1 empty:hidden first:pt-[3px]"> <DIV class="markdown prose w-full break-words dark:prose-invert light"> <P>But when I access this page, the option to upload the tech-support file does not appear.</P> </DIV> </DIV> </DIV> </DIV> <DIV class="mt-1 flex gap-3 empty:hidden -ml-2"> <DIV class="items-center justify-start rounded-xl p-1 flex"> <DIV class="flex items-center">&nbsp;</DIV> <DIV class="flex items-center">&nbsp;</DIV> </DIV> </DIV> <DIV class="pr-2 lg:pr-0">&nbsp;</DIV> <DIV class="mt-3 w-full empty:hidden"> <DIV class="text-center">&nbsp;</DIV> </DIV> </DIV> <DIV class="absolute"> <DIV class="flex items-center justify-center">&nbsp;</DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="md:pt-0 dark:border-white/20 md:border-transparent md:dark:border-transparent w-full"> <DIV class="text-base px-3 md:px-4 m-auto md:px-5 lg:px-1 xl:px-5"> <DIV class="mx-auto flex flex-1 gap-4 text-base md:gap-5 lg:gap-6 md:max-w-3xl"><FORM class="w-full" aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:r4:" data-state="closed"> <DIV class="relative flex h-full max-w-full flex-1 flex-col"> <DIV class="absolute bottom-full left-0 right-0 z-20"> <DIV class="relative h-full w-full"> <DIV class="flex flex-col gap-3.5 pb-3.5 pt-2"> <DIV class="text-token-text-primary border-token-border-light bg-token-main-surface-primary flex w-full items-start gap-3 rounded-2xl border text-sm bg-opacity-10 px-3 py-2.5 md:p-4"> <DIV class="grow pt-[2px] pl-1">&nbsp;</DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </FORM></DIV> </DIV> </DIV> Tue, 30 Jul 2024 03:21:32 GMT https://live.paloaltonetworks.com/t5/general-topics/can-t-export-bpa-file/m-p/593418#M118103 KhoiVu 2024-07-30T03:21:32Z Re: can't export BPA file https://live.paloaltonetworks.com/t5/general-topics/can-t-export-bpa-file/m-p/593425#M118104 <P>Hello&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/103512">@KhoiVu</a>&nbsp;</P> <P>&nbsp;</P> <P>could you click on drop down list of "More Dashboards" located in the top right corner, then select check box of "On Demand BPA"?</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="PavelK_0-1722313887725.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/61204i7E8DBA18839377C9/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="PavelK_0-1722313887725.png" alt="PavelK_0-1722313887725.png" /></span></P> <P>&nbsp;</P> <P>Kind Regards</P> <P>Pavel</P> <P>&nbsp;</P> Tue, 30 Jul 2024 04:32:20 GMT https://live.paloaltonetworks.com/t5/general-topics/can-t-export-bpa-file/m-p/593425#M118104 PavelK 2024-07-30T04:32:20Z Re: can't export BPA file https://live.paloaltonetworks.com/t5/general-topics/can-t-export-bpa-file/m-p/593446#M118107 <P>There aren't as many options as you showed&nbsp; </P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Untitled2.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/61213i6BC6B8091B4CB871/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Untitled2.png" alt="Untitled2.png" /></span></P> Tue, 30 Jul 2024 06:52:14 GMT https://live.paloaltonetworks.com/t5/general-topics/can-t-export-bpa-file/m-p/593446#M118107 KhoiVu 2024-07-30T06:52:14Z Re: can't export BPA file https://live.paloaltonetworks.com/t5/general-topics/can-t-export-bpa-file/m-p/593733#M118178 <P>Hello&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/103512">@KhoiVu</a></P> <P>&nbsp;</P> <P>thank you for reply.</P> <P>&nbsp;</P> <P>To me it looks like a permission issue. Your account looks like limited to only a few functions within dashboard. I would check with the admin in your organization to see you have right role.</P> <P>&nbsp;</P> <P>Kind Regards</P> <P>Pavel</P> <P>&nbsp;</P> <P>Kind Regards</P> <P>Pavel&nbsp;</P> Thu, 01 Aug 2024 05:32:54 GMT https://live.paloaltonetworks.com/t5/general-topics/can-t-export-bpa-file/m-p/593733#M118178 PavelK 2024-08-01T05:32:54Z