PA VM 10.2.5 EVAL NOT WORKING

MOHDAMMADISHAQ — Sun, 18 Aug 2024 15:55:43 GMT

I am experiencing the issue with PA VM 10.2.5 EVALU VERSION IS NOT PROCESSION AFTER HDF LOGIN. PLS PROVIDES THE RESOLUTION.

Re: PA VM 10.2.5 EVAL NOT WORKING

JayGolf — Mon, 19 Aug 2024 22:59:48 GMT

Hi @MOHDAMMADISHAQ ,

How long have you been stuck at HDF for? You might need to reinstall the OS through the maintenance login. Here is the related thread with users experiencing a similar issue.

" 1. import PA-VM-ESX-10.2.5.vm_eval.ova file to vmware workstation

2. Let it boot normally then it will stuck on PA-HDF login screen (Not a single credential working there)
3. Reboot machine & go to maintanace mode ( Type maint while rebooting, need to type it very quickly))

4. Go to disk image & reinstall it.

5. Post reinstallation again reboot the machine press F2 to go BIOS -->> In BIOS update date before 2024 like 14 Feb 2023 -->> Save changes & shutdown machine.

6. Now follow below article https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PLfDCAW

add mention values below the line ' firmware = "bios" '

eg,

firmware = "bios"
time.synchronize.continue = "0"
time.synchronize.restore = "0"
time.synchronize.resume.disk = "0"
time.synchronize.shrink = "0"
time.synchronize.tools.startup = "0"
time.synchronize.tools.enable = "0"
time.synchronize.resume.host = "0"

Save it.

7. Edit Settings → VM Options → VMware Tools → Time, and deselect the checkbox Synchronize guest time with host

8. ( Also For the first boot I haven't allowed internet to Paloalto for that I have provided custom host only adapter ) "

Re: PA VM 10.2.5 EVAL NOT WORKING

MOHDAMMADISHAQ — Tue, 20 Aug 2024 05:21:21 GMT

I rebooted according to your steps but it is asking password and the default password is not working.

Re: PA VM 10.2.5 EVAL NOT WORKING

Q.Du398648 — Mon, 14 Apr 2025 03:21:04 GMT

go to maintanace mode ，but the password is not default pasword "admin"

so we cannot reinstall

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PA VM 10.2.5 EVAL NOT WORKING

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Re: PA VM 10.2.5 EVAL NOT WORKING