https://live.paloaltonetworks.com/t5/general-topics/authorization-codes-issued/m-p/596048#M118587 <P>That was pretty simple. Thanks for the help.</P> Tue, 27 Aug 2024 14:47:33 GMT sruddy 2024-08-27T14:47:33Z https://live.paloaltonetworks.com/t5/general-topics/authorization-codes-issued/m-p/595929#M118574 <P>I registered a device a few weeks ago, and I still haven't received the authorization codes. I don't remember it taking this long before. Does anyone have any ideas or know what the normal wait time is?</P> <P>&nbsp;</P> <P>Thanks,</P> <P>&nbsp;</P> <P>Sean</P> Mon, 26 Aug 2024 13:48:48 GMT https://live.paloaltonetworks.com/t5/general-topics/authorization-codes-issued/m-p/595929#M118574 sruddy 2024-08-26T13:48:48Z https://live.paloaltonetworks.com/t5/general-topics/authorization-codes-issued/m-p/595938#M118575 <P>Hi <a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/40936">@sruddy</a> ,</P> <P>&nbsp;</P> <P>It shouldn't take this long.</P> <P>&nbsp;</P> <P>You can check the auth-codes linked to your device in the support portal under Products &gt; Assets:<BR /><BR /></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kiwi_1-1724685873639.png" style="width: 999px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/61721i57605D08D1AA03EA/image-size/large?v=v2&amp;px=999" role="button" title="kiwi_1-1724685873639.png" alt="kiwi_1-1724685873639.png" /></span></P> <P>&nbsp;</P> <P>If you can't find them there then I suggest creating an administrative case with support to get your auth-codes:<BR /><BR /></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kiwi_0-1724685281531.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/61720iC6376B33C55A4B4B/image-size/medium?v=v2&amp;px=400" role="button" title="kiwi_0-1724685281531.png" alt="kiwi_0-1724685281531.png" /></span></P> <P>Kind regards,</P> <P>-Kim.</P> Mon, 26 Aug 2024 15:26:32 GMT https://live.paloaltonetworks.com/t5/general-topics/authorization-codes-issued/m-p/595938#M118575 kiwi 2024-08-26T15:26:32Z https://live.paloaltonetworks.com/t5/general-topics/authorization-codes-issued/m-p/596048#M118587 <P>That was pretty simple. Thanks for the help.</P> Tue, 27 Aug 2024 14:47:33 GMT https://live.paloaltonetworks.com/t5/general-topics/authorization-codes-issued/m-p/596048#M118587 sruddy 2024-08-27T14:47:33Z