topic Re: Native VPN not connecting after integrated with SAML Identify provider. in General Topics

Native VPN not connecting after integrated with SAML Identify provider.

CyberEye — Thu, 23 Sep 2021 07:46:33 GMT

( description contains 'failed authentication for user \'xxxxxxx\'. Reason: Internal error, e.g. network connection, DNS failure or remote server down. auth profile \'AZURE-MFA\', vsys \'vsys1\', From: xxxxx.' )

The above error is getting after introducing the SAML in mobile same we tested from the Laptop and it working without any issues.

For testing, I reverted the authentication to LDAP and it started working.DId anyone have the clue about this issue?

Re: Native VPN not connecting after integrated with SAML Identify provider.

BPry — Fri, 24 Sep 2021 01:48:02 GMT

When you say Native VPN do you mean like the native VPN client built into the device @CyberEye? I'm assuming that by native VPN you aren't talking about the GlobalProtect VPN client?

Re: Native VPN not connecting after integrated with SAML Identify provider.

CyberEye — Sun, 26 Sep 2021 09:41:21 GMT

@BPry Yes, Native VPN Client that is in Device

Re: Native VPN not connecting after integrated with SAML Identify provider.

SaurabhB — Fri, 13 Jan 2023 07:02:17 GMT

am also facing the same issue after configuring SAML auth profile for Global Protect. Anybody has any clue, what is wrong ?

Re: Native VPN not connecting after integrated with SAML Identify provider.

rpogosov — Thu, 03 Aug 2023 20:34:46 GMT

Is it intermittent or always not working? SAML servers might be failing to respond intermittently: "network connection, DNS failure or remote server down"

Re: Native VPN not connecting after integrated with SAML Identify provider.

EduRamirez — Tue, 27 Feb 2024 22:06:46 GMT

The same issue after upgrading to the 10.2.7-h3 version.

Re: Native VPN not connecting after integrated with SAML Identify provider.

msnyderman — Wed, 17 Apr 2024 18:19:13 GMT

What did you have to do to resolve the issue on 10.2.7-h3?

Re: Native VPN not connecting after integrated with SAML Identify provider.

CyberEye — Wed, 10 Jul 2024 06:51:27 GMT

@BPry native means vpn which comes with device not GP

Re: Native VPN not connecting after integrated with SAML Identify provider.

EduRamirez — Fri, 19 Jul 2024 19:10:52 GMT

This was solved by doing a commit force after upgrading to 10.2.9-h1.

Re: Native VPN not connecting after integrated with SAML Identify provider.

EdmarFrancis — Wed, 18 Sep 2024 06:35:35 GMT

Hi @CyberEye @SaurabhB , hope you are doing well. Any chance you figured out this issue?