rustdesk for remote support

MRamadanAHafiez — Wed, 25 Sep 2024 14:32:38 GMT

Hello Friends,

I have a question considering your valuable openinion regarding remote support applications.

For financial issues I am moving to use an Open source "RustDesk" for remote supprt in my company.

I can see that the application has its app-id in the paloalto application DB which is encouraging, but since I will install this on many laptops in my company for remote support I wanted your valuable recommendations regarding it.

TIA very much.

Re: rustdesk for remote support

JayGolf — Thu, 26 Sep 2024 23:11:26 GMT

Hi @MRamadanAHafiez ,

I would create a specific security policy using the rustdesk app-id allowing only rustdesk admins to access the group of laptops within your company. I think if your AD/IAM team creates proper RBAC along with the specific security policies you create, you'll be in a good place to support this.

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rustdesk for remote support

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