topic Re: Issue GP Linux - URL Browsers in General Topics

Issue GP Linux - URL Browsers

BigPalo — Mon, 17 Jun 2024 10:36:50 GMT

Hi,

I am experimenting a very strange behaviour with Global Protect when connecting to my work from my home. I am able to connect to the VPN of my work and even doing ssh to the server in the private network, but when I try to surf the web, the browser does not show anything. When I disconnect from the VPN, I am not able to connect to the server anymore (as expected) and I able to access the web. This happens in a linux machine with Ubuntu 24.04. Its like GP has any issue with DNS queries from browser when tunnel is UP. GP version is 6.2.0.

Anybody experimenting this kind of behaviour? Any solution or suggestion that can help to identify the problem?

Re: Issue GP Linux - URL Browsers

kiwi — Mon, 17 Jun 2024 12:12:24 GMT

Hi @BigPalo ,

Is your GP configured to send everything through the tunnel or do you have some split tunnel configuration going on ?

The following discussion on the same topic might give you some clues on how to troubleshoot thanks to @aleksandar.astardzhiev :

https://live.paloaltonetworks.com/t5/globalprotect-discussions/global-protect-is-blocking-my-internet/td-p/517216

Kind regards,

-Kim.

Re: Issue GP Linux - URL Browsers

BigPalo — Mon, 17 Jun 2024 14:58:00 GMT

Thanks Kiwi, but this issue is only happening in Linux. It is the same issue like this link:

https://live.paloaltonetworks.com/t5/globalprotect-discussions/global-protect-connected-but-no-web-access/m-p/589705#M5479

Re: Issue GP Linux - URL Browsers

arusharma — Mon, 28 Oct 2024 08:54:11 GMT

We need to find out how DNS queries leave the client which interface is used. Are you using Split DNS?

Re: Issue GP Linux - URL Browsers

jamesps — Thu, 05 Dec 2024 09:58:23 GMT

Have you tried the newer 6.2.1 client? There is an issue with DNS for Snap apps in earlier versions.