topic Support Portal is down. in General Topics

Support Portal is down.

jminchello — Tue, 26 Nov 2024 16:04:39 GMT

The palo support portal (that website that lets you register devices and create support cases in the first place) is currently down and has been down for over an hour now. This is a huge issue that needs to be addressed. I can not register any new devices.

Re: Support Portal is down.

${userLoginName} — Tue, 26 Nov 2024 16:30:44 GMT

Same for me

Re: Support Portal is down.

ahinterleitner — Tue, 26 Nov 2024 16:42:54 GMT

same for me
https://status.paloaltonetworks.com/incidents/z5qnl7t3rfvb

Re: Support Portal is down.

RArumugam — Tue, 26 Nov 2024 16:58:48 GMT

Yes. Receiving a SSO error from Sales Force. This is frustrating.

Re: Support Portal is down.

${userLoginName} — Tue, 26 Nov 2024 17:29:11 GMT

it's back up for me

Re: Support Portal is down.

N.Patel511792 — Tue, 26 Nov 2024 18:16:29 GMT

It appears to be back online now; I’ve encountered similar issues before.