https://live.paloaltonetworks.com/t5/general-topics/iot-software-not-showing-on-new-palo-s/m-p/995748#M122269 <P><a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/1252419965">@M.Allen</a>,</P> <P>Sometimes you just need to manually upload and install the first package to get dynamic updates to function properly. It's been an issue with PAN-OS for quite a while that you just kind of have to work around; once the initial package is installed dynamic updates should work without issue on the two that are currently failing to install properly.</P> Fri, 29 Nov 2024 13:50:25 GMT BPry 2024-11-29T13:50:25Z https://live.paloaltonetworks.com/t5/general-topics/iot-software-not-showing-on-new-palo-s/m-p/995618#M122246 <P>I have deployed 6 new firewalls and 4 of the 6 are showing the IOT software on the devices</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MAllen_0-1732789239834.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/64346i254049079E80C44E/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="MAllen_0-1732789239834.png" alt="MAllen_0-1732789239834.png" /></span></P> <P>&nbsp;</P> <P>But 2 of the Palos are not showing this and it has been over 24 hrs..</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MAllen_1-1732789288733.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/64347i064EB77DE9151792/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="MAllen_1-1732789288733.png" alt="MAllen_1-1732789288733.png" /></span></P> <P>All of the devices have the IOT licence applied</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MAllen_2-1732789338278.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/64348i893882B4F754DA22/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="MAllen_2-1732789338278.png" alt="MAllen_2-1732789338278.png" /></span></P> <P>&nbsp;</P> <P>Why is this not being pulled to the dynamics updates on 2 of the Palo's?</P> Thu, 28 Nov 2024 10:22:46 GMT https://live.paloaltonetworks.com/t5/general-topics/iot-software-not-showing-on-new-palo-s/m-p/995618#M122246 M.Allen 2024-11-28T10:22:46Z https://live.paloaltonetworks.com/t5/general-topics/iot-software-not-showing-on-new-palo-s/m-p/995748#M122269 <P><a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/1252419965">@M.Allen</a>,</P> <P>Sometimes you just need to manually upload and install the first package to get dynamic updates to function properly. It's been an issue with PAN-OS for quite a while that you just kind of have to work around; once the initial package is installed dynamic updates should work without issue on the two that are currently failing to install properly.</P> Fri, 29 Nov 2024 13:50:25 GMT https://live.paloaltonetworks.com/t5/general-topics/iot-software-not-showing-on-new-palo-s/m-p/995748#M122269 BPry 2024-11-29T13:50:25Z