topic Re: Google URLs not-resolved in General Topics

Google URLs not-resolved

Claw4609 — Mon, 08 Jan 2024 18:11:48 GMT

I know this has happened a few times over the last year but is anyone currently experiencing issues with various google urls getting flagged as not-resolved again? The ones that seem to be popping up the most for use are various drive.google.com, docs.google.com and googleapis.com.

Cli shows base-db as not resolved and cloud db shows correct. We're clear the cache and still have the same issue. Currently running 10.2.6. We've opened up a TAC case, just curious if others are experiencing this.

Re: Google URLs not-resolved

BPry — Mon, 08 Jan 2024 21:38:42 GMT

@Claw4609,

Just confirming that I'm presently still seeing this across certain Google services as well across multiple firewalls.

Re: Google URLs not-resolved

FirewallFrancis — Fri, 08 Mar 2024 23:07:40 GMT

Was TAC able to find a fix to this? Currently experiencing something similar with googleapis.com

Re: Google URLs not-resolved

Adrian_Jensen — Fri, 08 Mar 2024 23:31:44 GMT

This has been an intermittent problem since September of 2023, various Google URLs will go not-resolved in the cloud URL database and then fix themselves within a few minutes. See some of the previous threads:

https://live.paloaltonetworks.com/t5/general-topics/url-categorization-suddenly-failing-as-not-resolved-for-google/td-p/556853

https://live.paloaltonetworks.com/t5/next-generation-firewall/url-filtering-database-updates-problem/m-p/567370

Re: Google URLs not-resolved

buyopik — Wed, 11 Dec 2024 11:55:25 GMT

Thank you. I'll take a look. I'm also interested in this issue right now. I thought it was something else.