topic Re: GUI not working with Internet Explorer 11 in General Topics

GUI not working with Internet Explorer 11

SJB — Mon, 21 Apr 2014 17:20:49 GMT

Has anyone been able to get the GUI to work on Internet Explorer 11?

Re: GUI not working with Internet Explorer 11

hheck — Tue, 22 Apr 2014 16:00:27 GMT

I'm using the PA-500 with PAN-OS 6.0.1. I work exclusively with IE 11, and have not had any issues. What's the exact problem you are having? Are you on an older version of PAN-OS?

Re: GUI not working with Internet Explorer 11

HULK — Tue, 22 Apr 2014 16:14:31 GMT

Hello Sjb,

1. There is a problem in Internet Explorer 11 native mode compatibility issues with WebGUI.

2. IE 11: WebGUI shows blank blue screen after logging in in few 4.1.X version ( it's a known issue and should be fix in 6.0.x)

Could you please let us know PAN model, PAN OS version..?

Thanks

Re: GUI not working with Internet Explorer 11

SJB — Tue, 22 Apr 2014 16:42:02 GMT

Thank you both for confirming the issue is not unique to us and is our version of PAN OS, I tried a lot of searching on the support portal and found issues listed with older IE versions but little on 11 either way. I have PAN OS 5.0.4 and get the blue screen after signing in exactly as you describe Hulk. We are going to look at upgrading to 6.x soon.

Thanks again

Re: GUI not working with Internet Explorer 11

netslh — Tue, 06 May 2014 12:52:18 GMT

Best way around that is in IE 11 go to >>>>Tools>>>Compatibility View Settings >>>> then add the IP of the Pan device while logged into the blank blue screen. Once IP is added it will then display. I ran into this when I upgraded to IE 11 and running PAN O/S 5.0.10

Re: GUI not working with Internet Explorer 11

JDominguez — Fri, 03 Apr 2015 19:44:40 GMT

I had this same blue screen issue using IE! The PAN FW was running 5.0.11

I just used a different browser (Google's Chrome). It worked fine with a different browser.