topic Re: How to install a Cortex XDR agent communicating through the Palo Alto Networks Broker VM? in General Topics

How to install a Cortex XDR agent communicating through the Palo Alto Networks Broker VM?

AAlsaadi — Sun, 05 Jan 2025 13:29:33 GMT

1. I installed Cortex XDR Agents before setting up the Broker VM.

I want all the agents to route traffic through the Broker VM as a proxy. The Broker VM is activated and connected.

Should I uninstall the existing agents and reinstall them using the following command?

msiexec /i c:\install\cortexxdr.msi proxy_list="My.Network.Name:808,BrokerIP:8080"

Or is there an option to configure all the agents to use the Broker VM as a proxy without reinstalling them?

2. What will happen if an agent loses connection to the Broker VM or if the endpoint is connected to a home network? Will the agents still receive updates and policies and it will be connected?

Re: How to install a Cortex XDR agent communicating through the Palo Alto Networks Broker VM?

I.Naseer — Sun, 05 Jan 2025 18:35:33 GMT

Hi,

There are 2 things in Linux:

1- The cortex.conf file is used during the installation of XDR Agent so, you can put the Broker VM IP Address(es) in this file before installation.

2- If you have installed the XDR Agent then update the Broker VM IP Address(es) manually:

e.g.

#cd /opt/traps/bin

#./cytool proxy set 0.0.0.0:1234

If you have multiple Broker VMs then use below command (Below 0.0.0.0 is the example for IP Address(es) and 1234 is the Port.)

#./cytool proxy set "0.0.0.0:1234,0.0.0.0:1234"

Now verify if the Broker VM IP Address(es) has been configured successfully.

#./cytool proxy query

Now you should see the IP Address(es) of Broker VM. Time to restart the Services.

# systemctl restart traps_pmd.service

For Windows:

C:\Program Files\Palo Alto Networks\Traps>cytool proxy query

>cytool proxy set "0.0.0.0:1234,0.0.0.0:1234"

>cytool runtime stop

>cytool runtime start

>cytool last_checkin

Time to check the XDR Portal.

FYI: There is no need to uninstall the Agent.

If above procedure works the let us know here.

Thank you.

Re: How to install a Cortex XDR agent communicating through the Palo Alto Networks Broker VM?

AAlsaadi — Sun, 05 Jan 2025 19:18:40 GMT

@I.Naseer Thank for your support.

1- The cortex.conf file is used during the installation of XDR Agent so, you can put the Broker VM IP Address(es) in this file before installation.

When creating the installation package, I can only select the OS type and Agent version. There is no option to include a cortex.conf file. Could you kindly explain this point in more detail?

Note: I am using an .msi file to install the Agent.

Re: How to install a Cortex XDR agent communicating through the Palo Alto Networks Broker VM?

I.Naseer — Mon, 06 Jan 2025 05:41:29 GMT

Hi,

For Windows there are 2 options:

1- During installation

c:\Users\<username>\Downloads\msiexec /i WIN_Agent_x64.msi proxy_list="0.0.0.0:1234”

2- If you have already installed the agent then please go to the Portal > Select the Agent(s) > Right Click > Endpoint Control > Set Agent Proxy.

Also, please Cortex XSOAR and Cortex Data Lake have nothing to do with your case :).

Let us know if it helps.

Thank you.