topic Re: GUI Login Issues in General Topics

GUI Login Issues

Sanjay_Ramaiah — Mon, 03 Feb 2025 11:33:12 GMT

I am managing few of the firewalls over public IP. Facing issues logging into the GUI, login works fine with SSH but when i login to the https of the firewall public IP it will not let me in. I have to try at least 3 to 4 times to get into the GUI. In the logged in sessions i can see all those tries as logged in admins. Is it a known issue or any bug? Please suggest.

Regards,

Sanjay S

Re: GUI Login Issues

OtakarKlier — Mon, 03 Feb 2025 16:07:09 GMT

Hello,

Try a different browser and/or clear out your cache. If that still doesnt work, try restarting the management plane after hours. Also could be the version of PANOS you are running, so please check the release notes.

Regards,

Re: GUI Login Issues

BPry — Mon, 03 Feb 2025 19:47:47 GMT

@Sanjay_Ramaiah,

How long does the login to SSH take getting into the device? On extremely slow connections I've had issues with browsers terminating before the GUI can actually load on underpowered hardware (think PA-200 and older).

Re: GUI Login Issues

Sanjay_Ramaiah — Thu, 20 Feb 2025 09:51:12 GMT

Hi @BPry

It is pretty quick and the connection is 500M circuit. Model PA450.

Regards,

Sanjay Ramaiah