topic Antivirus mismatch without license in General Topics

Antivirus mismatch without license

JuanMAbellan — Thu, 27 Feb 2025 14:11:30 GMT

We have a cluster of firewalls with an antivirus mismatch alert.

The thing is that there is no antivirus license.This issue happpened after one of the nodes went down and we had to perform a factory reset.

We are seeing this by cli:

av-version: 0

av-release-date:

threat-version: 0

threat-release-date: 2025/02/10 19:10:10 CET

I know it does not affect but it is annoying seing the red icon in the dashboard.

The firmware version is 11.0.3-h3.

Anyone knows how to fix this "issue"?

Regards

OtakarKlier — Fri, 28 Feb 2025 17:16:41 GMT

Hello,

After a factory reset, make sure the licenses are applied to the device. Without them it will not get the dynamic updates.

Regards,

JuanMAbellan — Mon, 03 Mar 2025 09:28:06 GMT

Hello,

we are not using the av, so we don´t have licenses but the alert appears in both nodes.

This appears in both firewalls:

av-version: 0

av-release-date:

threat-version: 0

threat-release-date: 2025/02/10 19:10:10 CET.

Regards