topic Re: Authorization code in General Topics

Authorization code

althabhussainnm — Thu, 17 Apr 2025 07:59:59 GMT

Unable to find the Authorization code

Re: Authorization code

kiwi — Thu, 17 Apr 2025 08:55:56 GMT

The authcode is usually sent to the email address associated with the purchase.

If you're the account admin or have access to the Customer Support Portal (CSP), you can find the authcodes for your devices under the "Assets" section.

If you can't find your authcode then contact your reseller or distributor as they can re-send the authcode if needed.

Kind regards,

-Kim.

Re: Authorization code

althabhussainnm — Thu, 17 Apr 2025 10:07:57 GMT

Authorization code, usually we are getting inside the box. I couldn't find the code where it is placed inside is it back side of the machine or There is some kind of paper.

Please clarify the issue, thanks

Re: Authorization code

kiwi — Thu, 17 Apr 2025 12:53:54 GMT

Hi @althabhussainnm ,

I can't help you with that.

Please reach out to your reseller or distributor so they can re-send you the authcode.

Kind regards,

-Kim.