topic Modify System Alerts in General Topics

Modify System Alerts

aboyd1227 — Mon, 02 Jun 2025 15:45:27 GMT

I'm wondering if it's possible to modify alerts in PAN-OS. We've enabled email notifications for critical alerts and I'd like to change one type in particular. Our firewalls begin sending alerts related to license expiration 30 days in advance. Is it possible to change it to 60 days?

Example Alert:
SYSTEM ALERT : critical : License for feature wildfire will expire on 2025/06/10

Re: Modify System Alerts

OtakarKlier — Mon, 02 Jun 2025 18:18:45 GMT

Hello,

I dont think it is. The alerts are preprogramed into the device. I understand what you are attempting to do and I just use calendar reminders of when things are expiring with appropriate lead times.

Regards,

Re: Modify System Alerts

aboyd1227 — Mon, 02 Jun 2025 21:24:15 GMT

I figured that'd be the case. Thanks for responding

Re: Modify System Alerts

kiwi — Tue, 03 Jun 2025 08:09:13 GMT

Hi @aboyd1227 ,

As @OtakarKlier mentioned these alerts are hardcoded.

You could run a scheduled script (e.g. via the API or CLI) that checks the license status of each firewall, parses the expiration date and triggers an external alert (e.g., email, slack, ... ) 60 days in advance.
This isn't built in and requires some scripting but gives you full control over timing.

In case you're sending logs to Strata Logging Service you can build custom alerts/playbooks to detect license expiry earlier than 30 days if your logs or data includes the license end date.

Kind regards,

-Kim.