topic Re: PA-410 HA Not synchronized error in General Topics

PA-410 HA Not synchronized error

S.Kutwal — Fri, 06 Jun 2025 13:50:13 GMT

Hi Team ,

I have PA-410 HA without PANORAMA. OS: 11.1.6-h3

not synchronized error

When I try to download or install DLP plugin.

Thanks

Sushant

Re: PA-410 HA Not synchronized error

OtakarKlier — Fri, 06 Jun 2025 18:10:20 GMT

Hello,

If you dont have the module or plugin on the active, you shouldn't need it. While it could be a bug causing this I would recommend reaching out to tac. What happens if you force a sync from the active node?

Regards,

Re: PA-410 HA Not synchronized error

S.Kutwal — Mon, 09 Jun 2025 05:32:17 GMT

Hello
This error shown: Failed to synchronize running configuration with HA peer; operation not allowed: Version mismatch with Peer for DLP

Re: PA-410 HA Not synchronized error

PavelK — Wed, 11 Jun 2025 00:54:40 GMT

Hello @S.Kutwal

Enterprise DLP plugin is supported only on Panorama. Below are quotes from documentation: Install the Enterprise DLP Plugin on Panorama.

"A Panorama with the Enterprise DLP plugin installed is required; managing the Enterprise DLP configuration on your NGFW isn't supported."

"You only need to install the Enterprise DLP on Panorama. By default, all NGFW have the minimum supported Enterprise DLP plugin version installed based on the currently installed PAN-OS version. The minimum supported plugin installation occurs automatically when you install a new PAN-OS version on your NGFW."

There is no need to install plugin manually. If you have installed plugin, could you try to uninstall it from CLI: "request plugins uninstall dlp"?

Kind Regards

Pavel

Re: PA-410 HA Not synchronized error

K.Kunjibavu — Wed, 11 Jun 2025 08:32:15 GMT

check other passive firewall whether there is dlp available if you see there then uninstall