https://live.paloaltonetworks.com/t5/general-topics/unauthorized-access/m-p/1232580#M124658 <P>Hi&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/210158">@Congdoan</a>&nbsp;,</P> <P>&nbsp;</P> <P>It seems you already created a support case.</P> <P>TAC will reach out shortly to help you further with super-user information.</P> <P>&nbsp;</P> <P>Kind regards,</P> <P>-Kim.</P> Wed, 25 Jun 2025 13:07:53 GMT kiwi 2025-06-25T13:07:53Z https://live.paloaltonetworks.com/t5/general-topics/unauthorized-access/m-p/1232541#M124653 <P>Dear,</P> <P>&nbsp;</P> <P>Anyone can help me to solve my account.</P> <P><SPAN>" Your account has expired. To get this resolved, you must reach out with your&nbsp;</SPAN><STRONG>Super User</STRONG><SPAN>&nbsp;for assistance.</SPAN><BR /><SPAN>You can click&nbsp;</SPAN><A href="https://support.paloaltonetworks.com/Error/UnAuthorizedUser?hasExpired=True&amp;isPending=False&amp;isValid=False#" target="_blank"><STRONG>here</STRONG></A><SPAN>&nbsp;to send your Super User a reminder notification."</SPAN></P> <P>&nbsp;</P> <P><SPAN>i have clicked to send a reminder notification but nothing happen</SPAN></P> <P>&nbsp;</P> <P><SPAN>Thanks you so much for your help</SPAN></P> <P>&nbsp;</P> Wed, 25 Jun 2025 07:42:05 GMT https://live.paloaltonetworks.com/t5/general-topics/unauthorized-access/m-p/1232541#M124653 Congdoan 2025-06-25T07:42:05Z https://live.paloaltonetworks.com/t5/general-topics/unauthorized-access/m-p/1232580#M124658 <P>Hi&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/210158">@Congdoan</a>&nbsp;,</P> <P>&nbsp;</P> <P>It seems you already created a support case.</P> <P>TAC will reach out shortly to help you further with super-user information.</P> <P>&nbsp;</P> <P>Kind regards,</P> <P>-Kim.</P> Wed, 25 Jun 2025 13:07:53 GMT https://live.paloaltonetworks.com/t5/general-topics/unauthorized-access/m-p/1232580#M124658 kiwi 2025-06-25T13:07:53Z