https://live.paloaltonetworks.com/t5/general-topics/palo-alto-kerberos-for-sso/m-p/1236106#M124965 <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>Anyone hit the same issue before?</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:35:38.768 +0800 debug: pan_auth_cache_get_authprof_info(pan_auth_cache_authprof_n_authseqprof.c:218): prof "KRB-SSO", vsys "vsys1" (method: Kerberos pre-auth) has sso hash table id: 1 (0 means no or invalid keytab)</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:35:38.789 +0800 debug: pan_auth_request_process(pan_auth_state_engine.c:3618): Receive request: msg type PAN_AUTH_REQ_GET_AUTHD_ID, conv id 108, body length 2448</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:35:38.789 +0800 debug: _log_auth_respone(pan_auth_server.c:625): Sent PAN_AUTH_GET_AUTHD_ID_SUCCESS auth response for user '' (exp_in_days=-1 (-1 never; 0 within a day))(authd_id: 7539262304362168455)</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:36:20.506 +0800 debug: pan_auth_cache_get_authprof_info(pan_auth_cache_authprof_n_authseqprof.c:218): prof "KRB-SSO", vsys "vsys1" (method: Kerberos pre-auth) has sso hash table id: 1 (0 means no or invalid keytab)</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:36:20.526 +0800 debug: pan_auth_request_process(pan_auth_state_engine.c:3618): Receive request: msg type PAN_AUTH_REQ_GET_AUTHD_ID, conv id 110, body length 2448</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:36:20.526 +0800 debug: _log_auth_respone(pan_auth_server.c:625): Sent PAN_AUTH_GET_AUTHD_ID_SUCCESS auth response for user '' (exp_in_days=-1 (-1 never; 0 within a day))(authd_id: 7539262304362168457)</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:36:21.599 +0800 debug: pan_auth_cache_get_authprof_info(pan_auth_cache_authprof_n_authseqprof.c:218): prof "KRB-SSO", vsys "vsys1" (method: Kerberos pre-auth) has sso hash table id: 1 (0 means no or invalid keytab)</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:36:21.619 +0800 debug: pan_auth_request_process(pan_auth_state_engine.c:3618): Receive request: msg type PAN_AUTH_REQ_GET_AUTHD_ID, conv id 112, body length 2448</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:36:21.619 +0800 debug: _log_auth_respone(pan_auth_server.c:625): Sent PAN_AUTH_GET_AUTHD_ID_SUCCESS auth response for user '' (exp_in_days=-1 (-1 never; 0 within a day))(authd_id: 7539262304362168459)</SPAN></P> <P class="first:mt-0 last:mb-0">&nbsp;</P> Sat, 16 Aug 2025 12:45:38 GMT bbashash81 2025-08-16T12:45:38Z https://live.paloaltonetworks.com/t5/general-topics/palo-alto-kerberos-for-sso/m-p/1236106#M124965 <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>Anyone hit the same issue before?</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:35:38.768 +0800 debug: pan_auth_cache_get_authprof_info(pan_auth_cache_authprof_n_authseqprof.c:218): prof "KRB-SSO", vsys "vsys1" (method: Kerberos pre-auth) has sso hash table id: 1 (0 means no or invalid keytab)</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:35:38.789 +0800 debug: pan_auth_request_process(pan_auth_state_engine.c:3618): Receive request: msg type PAN_AUTH_REQ_GET_AUTHD_ID, conv id 108, body length 2448</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:35:38.789 +0800 debug: _log_auth_respone(pan_auth_server.c:625): Sent PAN_AUTH_GET_AUTHD_ID_SUCCESS auth response for user '' (exp_in_days=-1 (-1 never; 0 within a day))(authd_id: 7539262304362168455)</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:36:20.506 +0800 debug: pan_auth_cache_get_authprof_info(pan_auth_cache_authprof_n_authseqprof.c:218): prof "KRB-SSO", vsys "vsys1" (method: Kerberos pre-auth) has sso hash table id: 1 (0 means no or invalid keytab)</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:36:20.526 +0800 debug: pan_auth_request_process(pan_auth_state_engine.c:3618): Receive request: msg type PAN_AUTH_REQ_GET_AUTHD_ID, conv id 110, body length 2448</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:36:20.526 +0800 debug: _log_auth_respone(pan_auth_server.c:625): Sent PAN_AUTH_GET_AUTHD_ID_SUCCESS auth response for user '' (exp_in_days=-1 (-1 never; 0 within a day))(authd_id: 7539262304362168457)</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:36:21.599 +0800 debug: pan_auth_cache_get_authprof_info(pan_auth_cache_authprof_n_authseqprof.c:218): prof "KRB-SSO", vsys "vsys1" (method: Kerberos pre-auth) has sso hash table id: 1 (0 means no or invalid keytab)</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:36:21.619 +0800 debug: pan_auth_request_process(pan_auth_state_engine.c:3618): Receive request: msg type PAN_AUTH_REQ_GET_AUTHD_ID, conv id 112, body length 2448</SPAN></P> <P class="first:mt-0 last:mb-0" dir="ltr"><SPAN>2025-08-16 20:36:21.619 +0800 debug: _log_auth_respone(pan_auth_server.c:625): Sent PAN_AUTH_GET_AUTHD_ID_SUCCESS auth response for user '' (exp_in_days=-1 (-1 never; 0 within a day))(authd_id: 7539262304362168459)</SPAN></P> <P class="first:mt-0 last:mb-0">&nbsp;</P> Sat, 16 Aug 2025 12:45:38 GMT https://live.paloaltonetworks.com/t5/general-topics/palo-alto-kerberos-for-sso/m-p/1236106#M124965 bbashash81 2025-08-16T12:45:38Z https://live.paloaltonetworks.com/t5/general-topics/palo-alto-kerberos-for-sso/m-p/1236365#M124993 <P>Hello,</P> <P>I have not, I would suggest opening a TAC case.</P> <P>&nbsp;</P> <P>Regards,</P> Wed, 20 Aug 2025 16:48:12 GMT https://live.paloaltonetworks.com/t5/general-topics/palo-alto-kerberos-for-sso/m-p/1236365#M124993 OtakarKlier 2025-08-20T16:48:12Z