topic Re: Issue with Case file upload Via CSP - 16/9/2025 in General Topics

Issue with Case file upload Via CSP - 16/9/2025

Fariq_Zaidi — Tue, 16 Sep 2025 09:52:05 GMT

HI All,

kindly please check as on CSP case file upload is failing

We not able to upload any file into the cases

thank you

Re: Issue with Case file upload Via CSP - 16/9/2025

JayGolf — Tue, 16 Sep 2025 11:39:38 GMT

Hi @Fariq_Zaidi ,

Try skipping malicious content scanning and retry the TSF. I would recommend keeping the screenshot off, you can share those details over chat or zoom you get from the support engineer.

Re: Issue with Case file upload Via CSP - 16/9/2025

Fariq_Zaidi — Wed, 17 Sep 2025 01:46:05 GMT

Issue has been fix by PA developer team

tested and it working as expected now