https://live.paloaltonetworks.com/t5/general-topics/unable-to-access-panw-support-portal/m-p/1239836#M125320 <P>Hi&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/395781657">@JiaXiang</a>&nbsp;,</P> <P>&nbsp;</P> <P>Thanks for reporting this.&nbsp; At the moment of me writing this access seems to have been restored.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kiwi_0-1760089328854.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/69543i13C41441472C05B0/image-size/medium?v=v2&amp;px=400" role="button" title="kiwi_0-1760089328854.png" alt="kiwi_0-1760089328854.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Kind regards,</P> <P>-Kim.</P> Fri, 10 Oct 2025 09:42:19 GMT kiwi 2025-10-10T09:42:19Z https://live.paloaltonetworks.com/t5/general-topics/unable-to-access-panw-support-portal/m-p/1230999#M124490 <P>Hi community,<BR /><BR />Currently, I'm having trouble accessing support portal as I can login but it redirected me to this page:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image (2).png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/67911i9EDD611C73864DF9/image-size/medium?v=v2&amp;px=400" role="button" title="image (2).png" alt="image (2).png" /></span></P> <P> </P> Thu, 05 Jun 2025 00:35:37 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-access-panw-support-portal/m-p/1230999#M124490 SyafiqBharudin 2025-06-05T00:35:37Z https://live.paloaltonetworks.com/t5/general-topics/unable-to-access-panw-support-portal/m-p/1231024#M124491 <P>Hi&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/785263569">@SyafiqBharudin</a>&nbsp;,</P> <P>&nbsp;</P> <P>Looks like you don't have proper permission on CSP portal.</P> <P>You may check with your team if someone have admin access to CSP or call to Palo Alto support number to open case with team to get the assistance on this issue.</P> Thu, 05 Jun 2025 02:18:08 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-access-panw-support-portal/m-p/1231024#M124491 mshekh 2025-06-05T02:18:08Z https://live.paloaltonetworks.com/t5/general-topics/unable-to-access-panw-support-portal/m-p/1239806#M125317 <P>Today unable to access CSP again&nbsp;</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JiaXiang_0-1760059155004.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/69541iF5CC6F954078F826/image-size/medium?v=v2&amp;px=400" role="button" title="JiaXiang_0-1760059155004.png" alt="JiaXiang_0-1760059155004.png" /></span></P> <P>&nbsp;</P> Fri, 10 Oct 2025 01:19:35 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-access-panw-support-portal/m-p/1239806#M125317 JiaXiang 2025-10-10T01:19:35Z https://live.paloaltonetworks.com/t5/general-topics/unable-to-access-panw-support-portal/m-p/1239836#M125320 <P>Hi&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/395781657">@JiaXiang</a>&nbsp;,</P> <P>&nbsp;</P> <P>Thanks for reporting this.&nbsp; At the moment of me writing this access seems to have been restored.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kiwi_0-1760089328854.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/69543i13C41441472C05B0/image-size/medium?v=v2&amp;px=400" role="button" title="kiwi_0-1760089328854.png" alt="kiwi_0-1760089328854.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Kind regards,</P> <P>-Kim.</P> Fri, 10 Oct 2025 09:42:19 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-access-panw-support-portal/m-p/1239836#M125320 kiwi 2025-10-10T09:42:19Z