topic Re: "PANDB Cloud Agent Server certificate validation failed. Dest Addr: , Reason: unable to get local issuer certificate" in General Topics

"PANDB Cloud Agent Server certificate validation failed. Dest Addr: , Reason: unable to get local issuer certificate"

F.Pinar — Fri, 24 Oct 2025 20:08:44 GMT

My PA-3410 is showing me the following error "PANDB Cloud Agent Server certificate validation failed. Dest Addr: , Reason: unable to get local issuer certificate"

sw-version: 10.2.13-h5

Re: "PANDB Cloud Agent Server certificate validation failed. Dest Addr: , Reason: unable to get local issuer certificate"

kiwi — Fri, 31 Oct 2025 15:16:02 GMT

HI @F.Pinar ,

This is generally caused by a communication error.

Please confirm status of url-cloud is connected:

> show url-cloud status

Was this a temporary issue or is it still ongoing ?

Kind regards,

-Kim.