https://live.paloaltonetworks.com/t5/general-topics/regarding-case/m-p/1241335#M125473 <P>Hi <a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/1046261041">@K.V264736</a>&nbsp;,</P> <P>&nbsp;</P> <P>For your security and privacy, I've edited your post.</P> <P>&nbsp;</P> <P>We cannot use the LIVEcommunity public forum for joint troubleshooting of active support cases. Sharing this type of information publicly is a significant security risk.</P> <P>&nbsp;</P> <UL> <LI> <P>Case Number: Support case numbers are private and should only be used when communicating directly with your assigned TAC engineer via the Customer Support Portal (CSP) or via email.</P> </LI> <LI> <P>Meeting Link: Publicly sharing a link for a private troubleshooting session is a security breach and should never be done on a public forum.</P> </LI> </UL> <P>Please contact your assigned TAC engineer directly via the email chain or the Support Portal. They will manage the meeting logistics securely.</P> <P>Thank you for your understanding.</P> Thu, 06 Nov 2025 08:26:42 GMT kiwi 2025-11-06T08:26:42Z https://live.paloaltonetworks.com/t5/general-topics/regarding-case/m-p/1241313#M125471 <P><SPAN>Hi Team,</SPAN><BR /><BR /><SPAN>Need your support</SPAN><BR /><BR /><SPAN>Please join the meet link for the joint troubleshooting .</SPAN></P> Thu, 06 Nov 2025 08:25:13 GMT https://live.paloaltonetworks.com/t5/general-topics/regarding-case/m-p/1241313#M125471 K.V264736 2025-11-06T08:25:13Z https://live.paloaltonetworks.com/t5/general-topics/regarding-case/m-p/1241335#M125473 <P>Hi <a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/1046261041">@K.V264736</a>&nbsp;,</P> <P>&nbsp;</P> <P>For your security and privacy, I've edited your post.</P> <P>&nbsp;</P> <P>We cannot use the LIVEcommunity public forum for joint troubleshooting of active support cases. Sharing this type of information publicly is a significant security risk.</P> <P>&nbsp;</P> <UL> <LI> <P>Case Number: Support case numbers are private and should only be used when communicating directly with your assigned TAC engineer via the Customer Support Portal (CSP) or via email.</P> </LI> <LI> <P>Meeting Link: Publicly sharing a link for a private troubleshooting session is a security breach and should never be done on a public forum.</P> </LI> </UL> <P>Please contact your assigned TAC engineer directly via the email chain or the Support Portal. They will manage the meeting logistics securely.</P> <P>Thank you for your understanding.</P> Thu, 06 Nov 2025 08:26:42 GMT https://live.paloaltonetworks.com/t5/general-topics/regarding-case/m-p/1241335#M125473 kiwi 2025-11-06T08:26:42Z