topic Re: PAN-VM 10.0.6 default username and password in General Topics

PAN-VM 10.0.6 default username and password

fedoracore123 — Sun, 21 Nov 2021 18:28:34 GMT

I downloaded the PAN-VM 10.0.6 from the customer site. It is showing me the PA-HDF login: prompt, when I type in the default username: admin and password:admin, it's showing incorrect username and password. Any idea how to fix this?

Re: PAN-VM 10.0.6 default username and password

TomYoung — Sun, 21 Nov 2021 21:25:50 GMT

Hi @fedoracore123 ,

Since you post was 3 hours ago, you probably have already been able to login. You have to wait for the 3rd prompt before you can login -> https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CloQCAS. The PA-HDF login is the 2nd prompt.

Your VM was probably still initializing the software after the 1st boot.

Thanks,

Tom

Re: PAN-VM 10.0.6 default username and password

fedoracore123 — Mon, 22 Nov 2021 03:45:15 GMT

Thanks! its is working.

Re: PAN-VM 10.0.6 default username and password

fedoracore123 — Sun, 26 Dec 2021 16:20:20 GMT

Hi Tom, For some reason I am stuck again. I am getting this prompt, it goes in a cycle (It asks me for a "old password" then "new password" and then comes back to the PA-VM login. Apologize if I am missing something basic.

Re: PAN-VM 10.0.6 default username and password

TomYoung — Tue, 28 Dec 2021 15:16:15 GMT

Hi @fedoracore123 ,

For a VM-Series, the PA-VM is the 3rd and final prompt. Your new password should work.

Thanks,

Tom

Re: PAN-VM 10.0.6 default username and password

NavidAlam — Sun, 13 Feb 2022 20:51:19 GMT

Hi I have same problem i will try to put password its keep asking same

do you want me to open TAC case

Re: PAN-VM 10.0.6 default username and password

Milagros_Huacho — Sun, 29 May 2022 12:59:43 GMT

Hi, you must consider this requirements to the new password.

Re: PAN-VM 10.0.6 default username and password

TomYoung — Mon, 30 May 2022 16:42:44 GMT

Hi @NavidAlam ,

I believe after you change the password you have to commit the configuration for it to take. I could be wrong.

Thanks,

Tom

Re: PAN-VM 10.0.6 default username and password

K.Mishra548222 — Mon, 28 Jul 2025 09:33:13 GMT

I have 30 day Vm Series free trial and KVM image installed on EVE_NG setup Node came up and stuck on PA-VM login: ,
admin/admin shows login incorrect and i dont change password first time login.can anybody help me for this issue.

Re: PAN-VM 10.0.6 default username and password

D.Jimenez155183 — Fri, 21 Nov 2025 21:19:20 GMT

I have the exact same problem right now and I can't find the key or even how to change it.

Re: PAN-VM 10.0.6 default username and password

kiwi — Tue, 25 Nov 2025 11:49:57 GMT

Hi @D.Jimenez155183 ,

This might be because you're trying before the background processes are fully initialized as explained in this KB:

Unable to login to new firewall after initial setup with default username/password.

As per the KB, waiting for some more time will allow the processes to initialize. The suggestion is to wait for about 15 minutes, and try again.

Hope this helps,